Service Description

This class introduces students to using a structured process to solve lower level performance gaps, including equipment problems, human performance errors, and process failures before they escalate into high consequence problems. ​ The course content includes: - Task of cause analysis including attributes of effective problem solving - Fundamental Principles - Introduction to Equipment Failure Evaluation - Introduction to Human Performance, Programmatic, and Organizational Analysis - Final exercise that allows application of training to a real-world event