Committed to Excellence
Who We Are
WD Associates was founded in 1993 by a group of highly experienced training, engineering, and operations professionals with a mission to provide the power industry with high quality solutions, personnel to solve problems, and educating professionals at their facilities. The focus of the company is to consistently deliver exceptional customer service and to retain the highest quality employees. Our mission is helping clients to develop and implement sustainable solutions that solve problems, increase productivity, and improve performance.
What We Do
We are a continuous improvement company that helps our clients solve problems and improve operations. Our approach considers the four inter-related elements of business systems in high hazard industries: Facilities, Processes, Training, and Human Performance. WD Associates provides services ranging from targeting fixes for specific problems to integrated organizational improvements.
Successful implementation of the following philosophy ensures that our clients receive the best possible service and support, and has enabled us to become recognized as a provider of high quality services:
Exceed our employees’ expectations: Employees are our only asset. Our fundamental philosophy is to treat our employees fairly and honestly, and foster long-term employee relationships. High levels of employee satisfaction promote exceptional performance, which in turn ensures that we meet or exceed our clients’ expectations.
Exceed our clients’ expectations: We exceed our clients’ expectations by delivering exceptional services. Our customers are accustomed to being treated with honesty and respect, and receiving the best possible service. We have numerous clients who consider WD Associates as the supplier of choice for the products and services we provide.
Maintain a competitive overhead structure: WD runs our business in a competitive manner with a low overhead structure. This allows us to provide services at a competitive cost to our clients and ensures our continued ability to deliver high quality services to our client for the long-term.
We are proud of our reputation and look forward to meeting your challenges! We will be happy to provide a list of references that can attest to the quality of our work and our level of accountability.