Service Description

Strengthen the reasoning behind your findings A cause evaluation requires judgment at every stage. Participants practice deciding what evidence to request, which explanations to test, and whether the findings support the proposed actions. The workshop focuses on four practical skills: Ask questions that test your explanation. Identify evidence gaps and develop questions that examine competing causes. Make the reasoning clear. Use chronology, barrier analysis, and causal charting to connect evidence to conclusions. Challenge assumptions. Compare findings with other participants and revise your analysis as the evidence develops. Connect actions to results. Link corrective actions to identified causes and define how you would know those actions are working. Who should attend: RCA in Action is designed for graduates of WD’s four-day Root Cause Analysis course who want additional practice applying the methods. Site corrective action program, performance improvement, RCA, and training leaders can nominate practitioners who would benefit from working through an investigation with structured feedback. If you have completed a different RCA course, contact WD to discuss fit before registration.